Head Light article -
The impact of feedback

How to make feedback more meaningful and with greater staying power

This article offers practical advice and guidance on how to improve the effectiveness, utility and impact of the feedback you give by considering:

How you gather and report this
Making use of the FEED model to help ensure your comments make a useful contribution.
Looking at how people react positively and negatively - and what this means for your preparation before giving or receiving feedback
Thinking about when - and when not - to offer feedback
How you will overcome resistance and defence mechanisms
The use of technology
Developing a forward vision